To be able to use the full range of Shopware 6, we recommend activating Javascript in your browser.

I cannot connect to ChessLink / the board

Check if your Bluetooth is switched on.

Make sure that your mobile device supports the BLE standard.

Make sure that you have activated all location approvals on your mobile device.

If necessary, restart the app and launch a new search for the ChessLink app / board

If you were already connected to the ChessLink app, you only need to tap it in the list of found devices, and do not have to perform a new search.

If you are playing with multiple ChessLink modules, restart the app before changing modules and perform a new search.

Make sure that the green LED in ChessLink indicates an active connection.

Pay attention to the status icon for the ChessLink connection in the app.

Use the function for checking the board position in the app (Settings) to check if the connection is working properly.

Check if you have already connected a different device to the board or ChessLink module. It is best to always use the same device to connect to the board.