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What is B-goods? A guide for customers

What is B-goods? 

B-goods are devices that show slight to moderate signs of use. This includes items that have been returned, demonstrated or used in a different context and may therefore show slight signs of use. Although these products are not brand new, they offer excellent functionality including factory warranty and a very good price-performance ratio. 

Typical signs of use for B-goods: what you can expect 

Our B-goods chess computers and eBoards can show different signs of use, depending on the material and previous use. Here are some examples:

Wooden appliances
  • Slight superficial scratches
  • Rough edges
  • Not perfectly centered LEDs
  • Slight color or veneer deviations

Displays

Slight scratches on the display cover

Plastic housing

  • Scratches on the housing or on decorative foils
  • Slightly damaged decor foils

Accessories

Accessories and operating instructions may show signs of use.

Packaging

The original packaging is often no longer in the best condition - you can see that it has already been opened.

An example: The M850 chessboard

A concrete example from our warehouse is the following Supreme Tournament chessboard. 

In the photo you can see an elongated scratch - but only in a very specific light. 

Such scratches often appear more severe in photos than they are in practice. Overall, the board is in much better condition than the pictures show.

Limited availability of B-goods

B-goods are only ever available in very limited quantities and not at all times. Customers who want to purchase a product at a particularly low price should therefore act quickly.

Warranty on B-goods

Our B-goods items have the same warranty as our new products. This means that you also receive a 36-month guarantee against functional defects on B-goods. 

Even if our B-goods are not brand new, we make sure that they are fully functional and only have cosmetic defects. This allows us to offer our customers the opportunity to purchase high-quality chess computers and E-Boards at a particularly favorable price. 

We hope that this information will help you to make an informed decision. If you have any further questions, please do not hesitate to contact us.

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